JOURNAL 2
RURAL TOURISM QUALITY OF SERVICES: FUNDAMENTAL CONTRIBUTIVE FACTORS FROM TOURIST'S PERCEPTION
Below is the framework of the selected journal:
The research framework above shows
the four proposed fundamental influencing factors of environmental constructs
and the quality of services. This research framework contains 5 variables which are
independent and dependent variables.
The research framework also explains the factors of significance for the successful growth of rural tourism destinations. The current study investigates the opinions of tourists on changing climate, carrying capacity issues, environmental conditions, and local community support for tourism activities in order to study the relationship between these factors and the quality of services provided by the destination.
The study stated that it is justifiable for tourists who have spent their holidays in rural tourism destinations to emphasize the quality of the environment as well as its surroundings. The development of destinations should be consistent with the goals of sustainable growth and comprehensive management activities should be adopted to protect environmental resources.
______________________________________________________________________________________________
ITEMS OF VARIABLES
The research's finding specifies five independents variables from the research which are Climate change, Carrying capacity, Relaxation environment, Community environment, and Quality of services.
The table below shows the measurement items and variables:
VARIABLES
|
ITEMS
|
Climate
change
|
a) This area always has good weather
b) The
air quality is good in this area
c) The
water quality is good in this area
d) There
is the existence of a comfortable climate for tourism in this area.
|
Carrying
capacity
|
a) Smoke
from the generator can cause air pollution
b) The
numbers of tourist are overcrowded
c) Tourism’s
activities in this area always make use of natural resources, both renewable
and non-renewable
d) There
are a number of tourist activity that can be organized in this area without affecting
the local community’s lifestyle.
|
Relaxation
environment
|
a) The natural environment here enables tourists to get refreshed
b) The
existence of nature environment helps in relax daily tension
c) Tourist
is physically active in the natural environment
d) There
is a calm atmosphere in this area.
|
Community
environment
|
a) There
is sufficient of supporting visitor service in this area
b) Local
communities’ support for cultural and folk events in this area
c) The
availability of tour guide services provided by the local communities
d) Local
communities help to improved roads for better access facilities
e) The
local communities provide better transportation services for better access
facilities
|
Quality
of service
|
a) The
use of modern, advanced technology and information systems (ICT) such as the
internet and computer to improve tourism’s activities in this area
b) There
is increasing tourist’s spending in this area by providing local craft and
souvenirs
c) The establishment of standards for tourism facilities in this area
d) The
availability of tourism-related information documents for tourists.
|
The
results of research findings indicated that climate change had the
greatest positive impact on the quality of services provided by rural tourism.
According to past research (Gómez, 2000, 2004), climate change affects the
location of tourism, tourist resource, and tourist attraction. At the same
time, it was observed that climate change was a key factor in influencing the
decision of tourists to visit a destination.
THEORY REVIEW
(STAKEHOLDER THEORY)
The research used stakeholder theory as a fundamental
theory to establish the research structure because it is generally relevant to
this research topic and is commonly used and accepted by scholars. In
stakeholder theory, the stakeholder is described as any community or person
affiliated with the successful development of tourism (Freeman,1984). Moreover, this theory discussed the need to
acknowledge the opinions of stakeholders on the supply and demand side of
tourism planning and sustainable tourism management (Byrd, Bosley, &
Dronberger, 2009; Dorcheh & Mohamed, 2013; Urde, 2003).
In
fact, past studies have shown that local government, urban entrepreneurs and
locals are supply-side stakeholders, while tourism is the primary
representation of demand-side stakeholders. The rationale for using stakeholder theory as a fundamental theory research strategy is that this study examines the
perceptions of tourists concerning factors that contribute to the development
of quality services for rural tourism destinations.
Identifying factors are
considered to be important for the better development of rural tourism
destinations. The study investigated the opinions of tourists on changing climate, carrying capacity issues, environmental conditions, and local
community support for tourism activities in order to study the relationship
between these factors and the quality of services provided by the destination.
Source of the journal: https://fatunasam.com/fatdocs/ruraltourism.pdf
______________________________________________________________________________________________
BORNEO SARAWAK
Comments
Post a Comment